You are advised to read (and are responsible for reading) all information on our policies and procedures fully.

Terms & Conditions

These terms and conditions help to keep Langdale Lightweights a safe place to trade and set out the full extent of any agreement reached between you and Langdale Lightweights in connection with this site or instore shopping experience.

You should understand that by placing an order, you accept the following terms and conditions: Langdale Lightweights is the trading name of the company which is operated and registered in the UK. Your contract for purchases made through this web site or instore is with Langdale Lightweights. You agree that e-mail can be used as a long-distance means of communication.

No contract for the sale of any product will subsist between you and Langdale Lightweights unless, and until, Langdale lightweights accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered and that the goods have been shipped to the specified address. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Langdale Lightweights sends the e-mail to you (whether or not you receive that e-mail).

This confirmation (not request) e-mail amounts to an acceptance by Langdale Lightweights of your offer to buy goods from Langdale Lightweights or a 3rd party supplier that is engaged on your behalf by Langdale lightweights.


You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.

Langdale Lightweights will not pass on your personal or credit or debit card details to any third party.

You undertake that all details you provide to Langdale Lightweights for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own, and that there are sufficient funds to cover the cost of the goods or services ordered. Credit card purchases are subject to bank security terms and foreign, or large, transactions may be delayed due to banking clearance checks taking longer. (up to 6 weeks)

If there are any changes to the details supplied by you it is your responsibility to inform Langdale Lightweights as soon as possible.



Langdale Lightweights does not accept liability for any errors and omissions and reserve the right to change information, specifications, and descriptions of listed goods, products, and services.

Langdale Lightweights will do its best to correct errors and omissions as quickly as practicable after being notified of them.


Langdale Lightweights do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property, and/or loss from claims of third parties arising out of the use of the Langdale Lightweights website or for any products or services purchased from Langdale Lightweights.

Langdale Lightweights will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim. Claims for missing or short-delivered goods must be received within 7 working days as Couriers will not accept claims after that period. Packages damaged in transit must be signed as such at the time of delivery or returned as refused delivery.

All electrical products are covered by a minimum 12-month manufacturer’s warranty. If your product develops a fault whilst under warranty, please refer to our returns policy as manufacturers also have different warranties in place.

Processing of Orders

Credit and Debit cards are debited before items are shipped by Langdale Lightweights. All prices include sales taxes (where applicable) unless otherwise stated. Every purchase you make shall be deemed performed in the United Kingdom. The law of the United Kingdom shall govern every aspect of contractual agreement concerning purchases made from this website unless goods are shipped directly from another country in which case their terms and conditions will apply.

Langdale Lightweights aim to arrange shipment of all in-stock items within 48 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and should this occur you will be notified as soon as possible in order to either change or cancel your order.

Bespoke Builds;

If your goods are classed as a bespoke build ‘Not to manufactures standard specification’, Langdale Lightweights will provide you with a date to expect shipment, delivery, or collection. This date is deemed appropriate for parts and accessories to arrive and to complete the work to your build specification.

Your specification will be housed on an Order Acknowledgement form. For the avoidance of doubt, we are under no obligation to accept the order if we deem it to be undeliverable.

The Order Acknowledgement form is our acceptance of the order you have requested and our contract with you.


Any quotation given by us will be valid for a period of 10 days from and including its date, and will constitute an invitation to treat and not an offer.




Delivery / Title / Risk

The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be part-shipped.


Title to any product ordered will pass to you once Langdale Lightweights has received payment in full for that product. Products due to be shipped outside the UK will only be dispatched once funds have cleared the banking system. In some cases, this can take up to 28 days to verify.

If your delivery address is outside of the United Kingdom you may be subject to additional shipping costs and also import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Langdale Lightweights advises each customer to contact their local customs office for further information.

From time to time Langdale Lightweights may engage a 3rd party to fulfill orders, a contract for the sale of these products will be made between the 3rd party supplier and yourself.

Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.


You have a right to cancel your order for any item purchased through our website or in person with or without reason, under the distance selling regulations for a refund.

In addition to our Returns Policy, under the Consumer Contracts Regulations, you have the right to cancel your order up to 14 days from the day you receive your goods if you buy online, through mail order, or by telephone. You then have a further 14 days from the date you notify us, the retailer, of your cancellation to return the goods.

Our returns address will be notified to you on the notification of your return, as the returns address may depend on our actual supplier.

Under the Consumer Rights Act, you have an early right to reject goods that are unsatisfactory quality, unfit for purpose, or not as described and get a full refund. But this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later).

Faulty returns must be sent back for inspection before a refund will be issued. If the product is found to have a defect you will be offered a refund or exchange (if available).

Returned goods must be adequately sealed in original packaging. Failure to do so could result in only a partial refund being issued. Please ensure you ask for a certificate of posting as proof you have sent the package if using Royal Mail who does charge for issuing a certificate. If you return an item without proof of postage and it is lost in transit we reserve the right not to issue a refund.

You are responsible for the item until we receive it therefore we suggest that if you return the parcel by Royal Mail to use Royal Mail Recorded (Signed For) Delivery or similar. We will not refund the postage paid by the customer on unwanted returned items or sizing issues (so please contact us regarding sizing prior to ordering if you are unsure) and returns may incur an additional courier return charge if we are unable to stop delivery before shipping.



It is a crime to use a false name, a credit card not belonging to you, or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

Langdale Lightweights may amend these terms and conditions from time to time, and place the new version on the website. All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms.

These terms and conditions shall apply when Langdale Lightweights accepts your order by e-mail confirming that it has received payment in full for all the goods you have ordered. They shall supersede any and all other conditions, understandings, commitments, agreements, or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Langdale Lightweights and you relating to your purchase. Langdale Lightweights advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Langdale Lightweights

You are advised to read (and are responsible for reading) all information on our policies and procedures fully.

This page was last updated on 18/10/2021